Privacy Policy

Effective Date: January 25, 2026

AutoReply247 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform for automated responses to customer messages on Facebook Messenger and Instagram Direct Messages.

Information We Collect

Personal Information

• Account information: name, email address, business details
• Facebook and Instagram business account credentials (stored securely)
• Customer interaction data from messaging platforms

Usage Data

• Message content and metadata
• Response patterns and AI-generated replies
• Platform usage statistics

How We Use Your Information

• To provide automated response services
• To improve our AI algorithms
• To communicate with you about your account
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share data only:

• With your explicit consent
• To comply with legal requirements
• With service providers who assist our operations

Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

• Access your personal data
• Correct inaccurate data
• Delete your data (see User Data Deletion page)
• Object to processing
• Data portability

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy{{ env('APP_NAME') }}.com.